{"id":40209,"date":"2020-08-19T07:40:26","date_gmt":"2020-08-19T05:40:26","guid":{"rendered":"https:\/\/www.luigiquaglia.it\/faq-2\/"},"modified":"2024-07-02T14:39:22","modified_gmt":"2024-07-02T12:39:22","slug":"faq-en","status":"publish","type":"page","link":"https:\/\/www.luigiquaglia.it\/en\/faq-en\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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01. Material variants<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I am interested in one of your jewels that I saw in yellow gold, can I have it in white gold?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Absolutely yes, we can make all jewelry in the three colors of gold (yellow-white-red).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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02. Jewelry measurements<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I purchased a piece of jewelry on your site but got the wrong size, can you replace it for me?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Yes, you can send the jewelry back to us and we will get it to you in the correct size. Find out how to make a return.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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03. Personalized jewelry<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I have a custom jewelry idea, can you make it for me?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We have formulated a unique service. Make the jewelry you have in mind, just the way you want it: unique, created especially for you or the people you love.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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04. Online items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are all the articles visible on the site?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We have decided to include a selection of our jewelry on the site. In our flagship stores and at authorized retailers you can find lots of other jewelry not on the site. You can find the store nearest you here.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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05. Payments<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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What means of payment are accepted?<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We accept payment by bank transfer, credit card and Paypal.<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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06. Availability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Are all items available?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Thanks to our handcrafted workshop, we are able to quickly produce any piece of jewelry on the site. So if an item should be temporarily unavailable, we have the ability to produce it in just a few days.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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07. Delivery time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In how many days will the jewelry be delivered to my home?<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For shipping we rely on an external mail box that selects the most efficient and fast delivery courier from time to time. We can guarantee that the jewelry will be delivered to you within 15 working days from the date of your order.<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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08. Gift shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Is it possible to ship directly to another person as a gift?<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Certainly. Simply enter the gift recipient’s address on the order form and indicate to us in the “Order Notes” text box that it is a gift.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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09. Shipping abroad<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you ship abroad?<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Yes, we ship to all countries in the world. Of course, shipping times vary from country to country. To find out the timing more precisely, we suggest you email us at info@luigiquaglia.it<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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10. Inquiries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I can’t find the solution to my query, what do I do?<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Send us an e-mail with your request to info@luigiquaglia.it<\/a>. <\/div>\n
We will be happy to help you.<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently Asked Questions 01. Material variants I am interested in one of your jewels that I saw in yellow gold, can I have it in white gold? Absolutely yes, we can make all jewelry in the three colors of gold (yellow-white-red). 02. 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Proin viverra, ligula\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.luigiquaglia.it\/wp-content\/uploads\/2021\/07\/img-4-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":40237,"url":"https:\/\/www.luigiquaglia.it\/en\/luigi-quaglia-jewelry\/","url_meta":{"origin":40209,"position":1},"title":"Fashion House Luigi Quaglia","author":"christian","date":"13 January 2020","format":false,"excerpt":"Tradition and Innovation In the 1950s on Via Monte Napoleone, the heart of Milanese creativity,Luigi Quaglia founded the Brand that still bears his name today. In 1990, Quaglia evolved from a small workshop into a globally structured company.The goal is to transform a purely artisanal activity into an industrial reality\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.luigiquaglia.it\/wp-content\/uploads\/2023\/09\/orafi_milano.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":40205,"url":"https:\/\/www.luigiquaglia.it\/en\/returns-quaglia-jewelry\/","url_meta":{"origin":40209,"position":2},"title":"Returns","author":"Deborah G&G","date":"16 July 2023","format":false,"excerpt":"Returns You have up to 15 days to return the jewelry to us \u00a0 JEWEL'S CONDITION The jewelry must be in perfect condition, as received. Do not remove, ruin or crease the plastic label attached to the jewelry PREPARE THE SHIPMENT Prepare the package carefully and include the purchase receipt.\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":40202,"url":"https:\/\/www.luigiquaglia.it\/en\/terms-and-conditions-quaglia-jewelry\/","url_meta":{"origin":40209,"position":3},"title":"Terms and Conditions","author":"christian","date":"16 July 2023","format":false,"excerpt":"Terms and conditions SECURE PAYMENTS Available payment methods: PAYPAL: With Paypal, your banking information remains protected. Credit card and bank account information is never shared and you are fully protected from unauthorized payments made from your account. CREDIT CARDS: We accept payments by credit cards from major domestic and international\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":40255,"url":"https:\/\/www.luigiquaglia.it\/en\/","url_meta":{"origin":40209,"position":4},"title":"Home Eng","author":"christian","date":"3 June 2020","format":false,"excerpt":"To make every moment unforgettable Jewellery should dress the wearer, those who choose Quaglia dare with style and elegance. Attention to details and great knowledge of the goldsmith's art, have resulted in a series of timeless collections with a strong personality. Attention to details and great knowledge of the goldsmith's\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.luigiquaglia.it\/wp-content\/uploads\/2024\/03\/artigianalita_made_in_italy_quaglia.jpg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":40233,"url":"https:\/\/www.luigiquaglia.it\/en\/luigi-quaglia-jewelry\/our-commitment\/","url_meta":{"origin":40209,"position":5},"title":"Our commitment","author":"Leonardo G&G","date":"19 March 2024","format":false,"excerpt":"Our commitment No one owns the Earth, but we all have the duty to protect it. \u00a0 The commitment and passion we put into making qualitatively superior products is also well grounded in production sustainability, something the Company cares deeply about. Think Green Adopting a green philosophy sums up the\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.luigiquaglia.it\/wp-content\/uploads\/2024\/03\/foresta_quaglia.jpg?fit=600%2C415&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.luigiquaglia.it\/wp-content\/uploads\/2024\/03\/foresta_quaglia.jpg?fit=600%2C415&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/www.luigiquaglia.it\/wp-content\/uploads\/2024\/03\/foresta_quaglia.jpg?fit=600%2C415&ssl=1&resize=525%2C300 1.5x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/pages\/40209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/comments?post=40209"}],"version-history":[{"count":7,"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/pages\/40209\/revisions"}],"predecessor-version":[{"id":45260,"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/pages\/40209\/revisions\/45260"}],"wp:attachment":[{"href":"https:\/\/www.luigiquaglia.it\/en\/wp-json\/wp\/v2\/media?parent=40209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}